Privacy Policy
Privacy Policy
Privacy Policy
Effective: January 24, 2025
Effective: January 24, 2025
Effective: January 24, 2025
Beauty By You, LLC (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at bbyco.com or through our mobile application [BBY].“Service” refers to the Company’s services accessed via the Site, in which users can manage bookings, build a client base, create and share a portfolio, store contact information, and use secure messaging. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
Beauty By You, LLC (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at bbyco.com or through our mobile application [BBY].“Service” refers to the Company’s services accessed via the Site, in which users can manage bookings, build a client base, create and share a portfolio, store contact information, and use secure messaging. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. Information We Collect
I. Information We Collect
I. Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email your name, email address, phone number, birthdate, gender, license type, education status, photos, portfolio content, business details such as services offered, prices, and business location, payment information, google calendar, which you submit to us through the registration process at the Site.
1. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information device type, browser type, referring URL, IP address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:
• User preferences for appointment scheduling
• Analytics on how the user interacts with the app interface
• Time spent on each feature within the app
• Session duration and frequency of logins
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track user login sessions and preferences for appointment settings. Additional Technologies: We use Twilio to anonymize phone numbers, ensuring secure in-app messaging between clients and professionals without sharing personal phone numbers.
2. Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not
knowingly collect or solicit information from anyone under the age of 13, or allow anyone
under the age of 13 to sign up for the Service. In the event that we learn that we have
gathered personal information from anyone under the age of 13 without the consent of a
parent or guardian, we will delete that information as soon as possible. If you believe we
have collected such information, please contact us at support@bbyco.com
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email your name, email address, phone number, birthdate, gender, license type, education status, photos, portfolio content, business details such as services offered, prices, and business location, payment information, google calendar, which you submit to us through the registration process at the Site.
1. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information device type, browser type, referring URL, IP address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:
• User preferences for appointment scheduling
• Analytics on how the user interacts with the app interface
• Time spent on each feature within the app
• Session duration and frequency of logins
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track user login sessions and preferences for appointment settings. Additional Technologies: We use Twilio to anonymize phone numbers, ensuring secure in-app messaging between clients and professionals without sharing personal phone numbers.
2. Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not
knowingly collect or solicit information from anyone under the age of 13, or allow anyone
under the age of 13 to sign up for the Service. In the event that we learn that we have
gathered personal information from anyone under the age of 13 without the consent of a
parent or guardian, we will delete that information as soon as possible. If you believe we
have collected such information, please contact us at support@bbyco.com
II. How We Use and Share Information
II. How We Use and Share Information
II. How We Use and Share Information
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We use your information to provide and improve our services, including managing bookings, displaying portfolio content, processing payments, sending service updates, and ensuring a secure and personalized experience. We may share Personal Information with outside parties if we have a good-faith belief that
access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Third-Party Vendors: We may share information with the following third parties:
• Stripe for secure payment processing. Stripe handles your financial data, including credit card information, and is bound by its privacy policies.
• Twilio for secure in-app messaging between clients and professionals. Twilio anonymizes phone numbers and ensures messages can be exchanged within the app without exposing personal phone numbers to either party.
• Google Calendar for syncing appointments and managing schedules, ensuring that booking information is accurately reflected on users’ personal calendars.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We use your information to provide and improve our services, including managing bookings, displaying portfolio content, processing payments, sending service updates, and ensuring a secure and personalized experience. We may share Personal Information with outside parties if we have a good-faith belief that
access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Third-Party Vendors: We may share information with the following third parties:
• Stripe for secure payment processing. Stripe handles your financial data, including credit card information, and is bound by its privacy policies.
• Twilio for secure in-app messaging between clients and professionals. Twilio anonymizes phone numbers and ensures messages can be exchanged within the app without exposing personal phone numbers to either party.
• Google Calendar for syncing appointments and managing schedules, ensuring that booking information is accurately reflected on users’ personal calendars.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
III. How We Use Information
III. How We Use Information
III. How We Use Information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you
understand and agree to assume these risks.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you
understand and agree to assume these risks.
IV. Data Retention and Deletion
IV. Data Retention and Deletion
IV. Data Retention and Deletion
We store your personal information for a period of time that is consistent with our business purposes, including account information, booking history, payment records, calendar integration data, client information, and service details. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When the data retention period expires for a given type of data, we will delete or destroy it using secure deletion methods. You may request deletion of your personal data by emailing our support team at support@bbyco.com, or using the "Delete My Account" option in your account settings. We will process your deletion request within 30 days and provide confirmation once completed. For users who connect their Google Calendar, we retain calendar data only while your integration remains active and all Google user data is deleted when you disconnect the Google Calendar integration, delete your account, or submit a data deletion request. We do not retain Google user data beyond what's necessary for appointment synchronization.
We store your personal information for a period of time that is consistent with our business purposes, including account information, booking history, payment records, calendar integration data, client information, and service details. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When the data retention period expires for a given type of data, we will delete or destroy it using secure deletion methods. You may request deletion of your personal data by emailing our support team at support@bbyco.com, or using the "Delete My Account" option in your account settings. We will process your deletion request within 30 days and provide confirmation once completed. For users who connect their Google Calendar, we retain calendar data only while your integration remains active and all Google user data is deleted when you disconnect the Google Calendar integration, delete your account, or submit a data deletion request. We do not retain Google user data beyond what's necessary for appointment synchronization.
V. Your Rights Regarding The Use of Your Personal Information
V. Your Rights Regarding The Use of Your Personal Information
V. Your Rights Regarding The Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the Settings section of the App. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings page of the App, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the Settings section of the App. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings page of the App, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
VI. Links to Other Websites
VI. Links to Other Websites
VI. Links to Other Websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to third-party services such as Stripe and Google Calendar, which operate independently. Please review their respective privacy policies for more information. the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site
or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to third-party services such as Stripe and Google Calendar, which operate independently. Please review their respective privacy policies for more information. the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site
or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VII. Changes to Our Privacy Policy
VII. Changes to Our Privacy Policy
VII. Changes to Our Privacy Policy
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
VIII. Contact Us
VIII. Contact Us
VIII. Contact Us
If you have any questions regarding this Privacy Policy or the practices of this Site, please
contact us by sending an email to support@bbyco.com.
Last Updated: This Privacy Policy was last updated on 10/25/24.
If you have any questions regarding this Privacy Policy or the practices of this Site, please
contact us by sending an email to support@bbyco.com.
Last Updated: This Privacy Policy was last updated on 10/25/24.
